Delivery Information
At Quick Repair Kit, we strive to deliver your orders quickly and efficiently, ensuring you receive your repair kits in perfect condition. Below are the details regarding our shipping and delivery process.
1. Shipping Locations
We offer international shipping to most countries worldwide. However, certain remote areas or regions with shipping restrictions may not be eligible for delivery. If you have concerns about shipping to your location, please contact our customer service team before placing an order.
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation with tracking details once your order has been dispatched.
3. Estimated Delivery Times
Delivery times vary depending on your location and the shipping method chosen at checkout. Below are the estimated delivery times:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 10-20 business days |
| Express Shipping | 5-10 business days |
| Local Courier (if applicable) | 3-7 business days |
Note: Delivery times may vary due to customs clearance, local postal service delays, or unforeseen circumstances.
4. Shipping Fees
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Free shipping may be available for bulk orders or special promotions. Please check our website for current offers.
- Customers are responsible for any additional customs duties, import taxes, or handling fees imposed by their country’s regulations.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your package using the provided link or on the courier’s official website.
6. Customs & Import Duties
- International orders may be subject to customs duties and import taxes, which are determined by your country’s customs regulations.
- These charges are not included in the product price or shipping fees and must be paid by the recipient upon delivery.
- Quick Repair Kit is not responsible for any delays caused by customs clearance.
7. Lost or Delayed Shipments
- If your order has not arrived within the estimated timeframe, please check the tracking status and contact the courier for updates.
- If your package is lost in transit, please contact our support team, and we will assist in resolving the issue.
8. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
- Provide clear photos of the damaged product and packaging for a quicker resolution.
- We will arrange for a replacement or refund based on the issue.